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How to Recognize and Adapt to Different Communication Styles in the Workplace

The four communication styles of DiSC

People give us cues all the time to indicate how they want to be treated and how to best communicate with them. To identify the communication styles of others, you need to carefully observe and listen to their verbal and non-verbal cues. These cues are indicators that can help you recognize the communication styles of others, such as the words they use, their tone, their body language, and the questions they ask. We find using the DiSC Model helps to assess and define one's communication style.

The model is not intended to label or 'pigeon-hole anyone, it is a tool to generalize so that others can recognize and then adapt to your preferred style.

DiSC® is not a test. DiSC® is a non-judgmental, behavioral style assessment and training suite that helps leaders and teams build more effective relationships and improve workplace communication. The evidence-based assessment is heavily supported by research and focuses on different behavioral styles. DiSC® is a simple - and memorable - model made up of four basic styles.

D: Dominance, i: Influence, S: Steadiness, C: Conscientiousness

A person primarily with the D-Style places emphasis on accomplishing results and "seeing the big picture." Their communication style tends to be direct, confident, sometimes blunt, outspoken, and demanding.

A person primarily with the i-Style places emphasis on influencing or persuading others. The communication style tends to be gregarious, enthusiastic, open, trusting, emotional, and energetic.

A person with an S-Style places emphasis on cooperation, sincerity, loyalty, and dependability. They tend to have calm, deliberate dispositions, and don't like to be rushed. Their communication style tends to be more comprehensive, inclusive, methodical, and sincere.

A personal with a C-Style places emphasis on quality and accuracy, expertise, and competency. They enjoy their independence, demand the details, and often fear being wrong. As a result, their communication style tends to be linear, data-driven, evidence-based questioning, and a bit more intense.

Our signature program, Communicating with Excellence, teaches how to identify one's communication and then recognize the style of others by using the DiSC® Assessment. The program provides a common language people can use to better understand themselves and those they interact with - and then use this knowledge to reduce conflict and improve working relationships. Once you have the insight to know how to recognize others, conversations become more of a match-up - where you can best understand what the other person needs and how they prefer to be communicated with.

Want to learn more, call 610.454.1557. Barbara Ann Sharon, Chief Learning Officer of TrainingEdge is looking forward to the conversation.

Course Description_Communicating with Excellence
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